The OCTOPUZ Academy is your source for all OCTOPUZ Robotic Offline Programming and Simulation Software training and tutorial material. Here you'll find courses, lessons and videos on OCTOPUZ helping you learn to use and navigate the software as efficiently as possible.
The OCTOPUZ Academy is an available resource for OCTOPUZ maintenance customers and partners only. To add maintenance to your license please contact firstname.lastname@example.org
The main header on the support site is your guide to find all materials you need as well as request support if needed.
1. Searching the Site
The entire support site can be searched for related content, downloads, and articles by simply typing keywords into the search bar. This area is indicated in RED above and found in the header of the support site.
2. Contacting Support
If at any moment you need to contact support for assistance, you can click the "Contact Support" indicated in GREEN above. This will connect you with our team. You can also click the "Help" button as well to search the site and contact support.
Here you can also access the OCTOPUZ newsletter and our main website.
3. My Support Account
You can access your OCTOPUZ Support account at any time to review ticket status, close tickets, view recent articles, recent article comments, and review any articles your are following. You can also edit your profile details. This can be found in ORANGE section in the header information in the image above.
4. Support Site Content.
There are a number of different sections on the support site designed to help you be successful both in the software and when running programs in the real world. These dropdowns are outlined in BLUE in the image above and can always be accessed in the header of the support page.
LEARN: This section can be used to access software tutorials in both written and video format. A large selection of FAQs can be found here as well, all organized categorially to help you find what you need!
DOWNLOADS: All software downloads, including downloads for integrated softwares, can be found here. The hardware requirements for OCTOPUZ are also listed in this section.
RESOURCES: When loading programs to the real robot a calibration and robot specific items may need to be configured to ensure the programs load error free (syntax) and run smoothly. All articles to help with running programs generated from OCTOPUZ can be found here.
PARTNERS: Information for our partners including raw videos, audio, and templates can be found here. Marketing material such as branding guidelines and brochures are also in this section. This section is only visible to partner organizations.